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It’s easy to forget just how much of the modern world is powered by software, from trains and planes to emails and file transfers. Corene Kendrick, deputy director of the American Civil Liberties Union (ACLU)’s National Prison Project, says that when software is “working behind the scenes, that kind of business operations stuff, you just assume normally it’s doing its job.”

In fact, you may only notice it when things have gone wrong. Sometimes, that means a late email, or a corrupted file in cloud storage. But other times, software errors can have a startling human cost.

A recent whistleblower report from KJZZ found that “hundreds” of Arizona prison inmates who may be qualified for early release are being held in custody because its custom software for managing inmates — built at a cost of $24 million — can’t interpret a new state sentencing law. According to the whistleblowers, the Arizona Department of Corrections Rehabilitation & Reentry (ADCRR) has known about the issue since 2019.

“I can’t remember ever hearing of something just so systemic and profound affecting thousands of people with what we’re hearing here,” Kendrick told Insider.

This incident, and recent ones like it, are part …read more

Source:: Businessinsider – Tech


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