Madison Square Garden

Summary List Placement

Nancy (not her real name) is 57 years old and works as an usher at Madison Square Garden in New York City. She spoke anonymously out of concern for losing her position. Her identity has been verified by Insider.

I started working at Madison Square Garden as an usher shortly after I retired four years ago. I’ve been a huge New York Rangers fan ever since I moved to the city several decades ago and held season tickets for many years. It’s been my dream job. 

As an usher, it’s my job to take and scan tickets, assist guests, help them find their seats, make accommodations for people with disabilities, make sure the aisles are clear during events like sports games and concerts, and give directions to the restrooms and concession stands. 

We also have the responsibility to maintain the crowd and call security if any fights break out or people start acting rowdy, which happens often at Madison Square Garden. 

I haven’t worked a shift since March 13 when the pandemic shuttered event spaces. Thursday will be my first day back in nearly a year. 

Last spring, we had no idea what was going on and what we were going to do …read more

Source:: Businessinsider – Sports


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