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On March 11, Twitter suspended all non-critical business travel and events to minimize the spread of the coronavirus.
Two months later on May 12, CEO Jack Dorsey announced that employees could work from home indefinitely, even after COVID-19 lockdowns end.
Twitter isn’t totally new to remote work, after Dorsey first approved the practice in 2018. But full, permanent remote working is still a shift for a company whose office culture, like that of other major tech companies, is a big draw for top-tier talent. It’s hard to replicate free breakfast and lunch with colleagues at home.
In an interview with Business Insider, Twitter’s UK managing director shared how the company focused on staff wellbeing to keep Twitter’s office culture alive remotely.
“Change was necessary here because we had to work from home … the way we adapted to it is we moved quickly and we tried to learn as things progressed,” he said. “We’re very conscious of the mental health of our staff.”
Twitter has been running surveys every few months to understand employees’ wellbeing, their level of productivity, and get feedback on policies, and provided support. It’s also provided working-from-home benefits including reimbursing employee’s home office set-up expenses.
“We’ve tried to do …read more
Source:: Businessinsider – Strategy