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The coronavirus pandemic has upended many of our daily habits and routines — including how people interact with their smart home, according to Amazon.
Amazon tracks, in aggregate, how people use its Echo lineup of smart speakers, including what questions are commonly asked to Alexa, the virtual assistant powering Amazon’s smart home products. In the early months of the pandemic in the US and UK, when people were confined to their houses and many businesses and offices were closed, Amazon noticed a decline in one common Alexa question: “What time is it?”
Instead, users started asking Alexa a slightly grimmer question: “What day is it?”
The change is one of many alterations in user behavior Amazon has noticed during the last eight months. Amazon said it has seen an uptick in customers using communication tools like the Alexa integration with Zoom and Drop In, a feature that allows Alexa-enabled devices to be used like an intercom system.
Customers using Amazon products like Fire TV to stream virtual fitness and wellness classes also increased: Amazon said it saw a 300% spike in engagement on Peloton and an 80% increase in guided meditation classes on Headspace between February and July.
Daniel Rausch, Amazon’s vice president …read more
Source:: Businessinsider – Tech