Summary List Placement
The financial industry has a reputation for being willing to try out emerging technology, like cloud or artificial intelligence.
JPMorgan Chase, for example, is already investing in quantum computing despite the tech being years away from robust commercial use and Bank of America and Nasdaq were well into their cloud migrations before this year, only to have the projects validated by the coronavirus pandemic. HSBC also expanded its cloud investments during the outbreak.
While others remain skeptical out of fear of housing sensitive client data in public servers, among other concerns, those that did make the investments may have had an easier time pivoting after the pandemic forced them to require employees to work from home — including call center workers.
Amazon Web Services managing director Scott Mullins said that the pandemic has also created a record-breaking volume of trading for its Wall Street customers, which AWS supported through enabling them to quickly scale their services to “peak processing demands at a moment’s notice.”
Nasdaq, for example, tapped AWS to reduce the amount of time it took to bill clients at the end of the day from 40 minutes to four minutes — …read more
Source:: Businessinsider – Tech