Southwest Airlines is primed to recover quicker than its competitors since the airline focuses on domestic service with a passenger-friendly low-cost business model.
Despite being a low-cost airline, Southwest is limiting capacity by around a third which means only two people maximum can sit in a row, leaving the middle seat unoccupied.
I flew on the airline to see how its seemingly-generous policies translated into a real-world experience and was impressed with how the airline is handling this crisis.
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As the coronavirus pandemic continues to keep international borders closed to Americans, domestic airlines in the US are slated to recover quicker than international airlines that rely on sales of premium seats on long-haul flights.
Southwest Airlines is the largest low-cost airline in the US primarily focused on domestic leisure travel with a sterling reputation among passengers, making it prime for a speedy recovery. Despite its low-cost status, the airline still offers plenty of full-service amenities including free checked bags, complimentary drinks and snacks, and free flight changes.
Implementing what it calls the “Southwest Promise,” the airline is limiting bookings on every flight by around one-third in order to have a maximum of two people per …read more
Source:: Businessinsider – Life