Microsoft has released a new service within its Microsoft 365 set of business applications to help customers manage and access the information they need to do their work.
The new service is called “Project Cortex” and it’s similar to a search engine, except it can surface information in real-time within any Microsoft application. It also helps companies manage and sort all the data shared between people in a company through Microsoft 365 – such as files, conversations, meeting recordings and video.
For example, if two employees are discussing a project within Microsoft Teams chat app, Project Cortex can detect what they’re talking about and surface relevant information such as who’s working on the project and related files.
Project Cortex is what’s called a knowledge management system, basically a means for creating, sharing, and managing knowledge or information within an organization. There’s a big opportunity in the knowledge management space, analysts say, because no company has quite figured it out yet.
Microsoft has a lead over Slack and Google’s competing G Suite set of cloud collaboration tools, but analysts say Microsoft needs to “step up its game” on artificial intelligence – and cracking the knowledge management space with a service like Project …read more
Source:: Businessinsider – Tech